Services
Our hand surgeons have specialized training in caring for all problems of the hand wrist, forearm, and elbow including fractures, sprains, dislocations, crush injuries, infections, arthritis, birth defects, tendonitis of the hand, wrist, and elbow, tennis and golfers elbow, nerve injuries and entrapments, sports injuries tendon injuries, and tumors. We also care for work related injuries. We provide x-ray services and nerve conduction studies limited to the hand, wrist, forearm, and elbow. Not all problems treated by a hand surgeon require surgery. Usually non-surgical treatments such as medication, splinting, and hand therapy are recommended.
Insurances
| Hand Surgery, PC accepts most major insurances including: |
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BCBS |
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Champus |
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Cigna |
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Harvard Pilgrim |
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Medicaid/Mass Health |
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Medicare |
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Tufts Associated Health Plan |
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United Health Care |
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Insurance companies require that all HMO and Medicaid patients obtain a referral from the primary care physician before your scheduled appointment. Patients without referrals must either reschedule their visit or pay at the time of their visit. Members of the Neighborhood Health Plan must have a written approval from their primary care physician.
Insurance companies require that patients bring their Insurance cards for all visits to verify identification.
At this time, HandSurgery, PC does not actively participate in the following insurances:
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Harvard Pilgrim 1st Seniority |
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AETNA (HSPC will file a claim but the patient is responsible for any charges, deductibles, and co-pays) |
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US Healthcare |
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Motor Vehicle: The patient must pay for the visit and will be provided with a bill to send to their motor vehicle insurer. |
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Foreign: The patient must pay for the visit and will be provided with a bill to send to their foreign insurer. |
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Neighborhood Health Plan- HSPC does have a provider number but can only accept patients with doctor referrals |
It is always best to contact your insurance company with questions regarding coverage and participating providers.
Worker's Compensation
Hand Surgery, PC accepts Worker's Compensation when you are being treated for an on-the-job injury. Please inform the secretary that you have a Worker's Compensation Carrier when making your appointment.
You must provide the secretary with the following information:
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Name of your employer or worksite |
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Address of your employer or worksite |
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Phone Number of your employer or worksite |
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Name of Insurance Company or Worker's Compensation Carrier |
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Address of Insurance Company or Worker's Compensation Carrier |
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Phone Number of Insurance Company or Worker's Compensation Carrier |
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Fax Number of Insurance Company or Worker's Compensation Carrier |
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Name of Claim Adjuster |
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Claim Number |
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Date of Injury |
It is the patient's responsibility to notify Utilization Review at their work of all office visits.
WORKER'S COMPENSATION REQUIREMENTS
We ask that the patient be sure to have each visit approved by their adjuster per workman's compensation requirements.
Statements are mailed on a monthly basis and are payable within 30 days. If there is a financial hardship, we encourage you to a contact our billing office to discuss arrangements for payment or to answer any other billing questions you might have.
Fees for Service
Co-pays are expected at the time of each visit. Payment can be made by cash, check, or credit card.
Statements are mailed on a monthly basis and are payable within 30 days. If there is an unusual financial situation, we encourage you to contact our business office where we will be happy to discuss arrangements for payment or to answer other billing questions that you may have.
How to Help Us Serve You Better
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Make appointments as far in advance as possible. |
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Be on time for your appointments. |
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Please give at least 24 hours notice if you are unable to keep your appointment. |
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Advise us of any change in address, phone number, marital status, etc. at your office visit. |
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Let us know immediately of any changes in your health insurance carrier. |
Medical Records
The relationship between a physician and patient is a highly personal one and strictly confidential. If you wish us to release information concerning your health care, we will ask that you send us a request in writing via fax, 617-928-0597, or mail, and indicate where your records should be sent.
Authorization to Release Medical Records
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